Privacy Policy
Effective: June 2026
Goodway Windows & Doors ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
1. Information We Collect
When you submit a contact or quote request through our website, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Project details you choose to share (e.g. property type, products of interest, location)
We do not collect payment information, government identification, or any sensitive personal data through this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry or quote request
- Schedule a free in-home consultation if you request one
- Communicate about your project, products, or installation
- Improve our services and customer experience
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services
Our contact and quote forms are powered by Web3Forms, a third-party email delivery service. When you submit a form, your information is transmitted to Web3Forms' servers in order to deliver your message to our team. Web3Forms processes your data in accordance with their own privacy policy. We encourage you to review it at web3forms.com/privacy.
Our website also loads fonts from Google Fonts and icons from Iconify, which may set standard browser cache entries. We do not use Google Analytics, Facebook Pixel, or any behavioural tracking tools.
4. Cookies
This website does not use tracking cookies or advertising cookies. Your browser may cache fonts, stylesheets, and scripts from our CDN providers for performance purposes. These are technical, non-tracking cookies that do not identify you personally.
5. Data Retention
We retain your submitted information for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our business relationship with you, plus a reasonable administrative period thereafter. You may request deletion of your data at any time by contacting us (see Section 7).
6. Your Rights Under PIPEDA
As a resident of Canada, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Withdraw consent at any time, subject to legal or contractual restrictions
- Request deletion of your personal information where we have no legal obligation to retain it
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
7. Contact Us — Privacy Inquiries
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact us:
- Email: info@goodwayblinds.com
- Phone: +1 (647) 720-3552
- Service area: Southern Ontario, Canada
We will respond to all privacy-related requests within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Terms of Use
Effective: June 2026
By accessing and using the Goodway Windows & Doors website (goodwaywindows.com), you agree to be bound by the following Terms of Use. If you do not agree with any part of these terms, please do not use this website.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and Goodway Windows & Doors. We reserve the right to modify these terms at any time. Changes take effect upon posting to this page. Your continued use of the website following any changes constitutes acceptance of the revised terms.
2. Permitted Use
This website is provided for informational purposes — to learn about our products, request quotes, and contact our team. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site.
You must not:
- Use the site to transmit spam, unsolicited communications, or malware
- Attempt to gain unauthorized access to any part of our systems
- Reproduce, republish, or redistribute our content without written permission
- Misrepresent your identity or affiliation when contacting us
3. Intellectual Property
All content on this website — including text, photography, logos, graphics, layout, and design — is the property of Goodway Windows & Doors or its content suppliers and is protected by Canadian copyright law. You may view and print pages for your personal, non-commercial use only. No content may be reproduced, modified, distributed, or used commercially without our prior written consent.
4. Product Information & Accuracy
We make every effort to ensure that product descriptions, specifications, pricing, and service area information on this website are accurate and up to date. However, we do not warrant that all information is error-free or complete. Product availability, pricing, and specifications are subject to change without notice. Final pricing and specifications will be confirmed during your in-home consultation.
5. Disclaimer of Warranties
This website and its contents are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
6. Limitation of Liability
To the fullest extent permitted by applicable Ontario law, Goodway Windows & Doors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website or its content. This includes, without limitation, any loss of data, loss of revenue, or any other losses, even if we have been advised of the possibility of such damages.
7. External Links
This website may contain links to third-party websites (for example, map providers or form processors). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
8. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.
9. Contact Us — Legal Inquiries
If you have any questions about these Terms of Use, please contact us:
- Email: info@goodwayblinds.com
- Phone: +1 (647) 720-3552